Shipping policy

1. Order Processing

• Orders are usually processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays may be processed the next working day.

2. Shipping Methods & Timelines

• Standard shipping throughout India via trusted courier partners.

• Estimated delivery after dispatch:

  • Metro cities: 3–5 business days

  • Non-metro cities/towns: 5–8 business days

  • Actual delivery times may vary due to location, courier delays, weather, or seasonal demand.

3. Shipping Charges

• Shipping costs (if any) are calculated at checkout and displayed before payment.

• Free shipping may be offered based on promotional offers or minimum order value (if applicable).

4. Order Tracking

• After dispatch, you’ll receive shipping tracking details via email or SMS so you can follow your parcel’s progress.

5. Delivery & Acceptance

• Please inspect the package upon delivery.

• If the outer box is damaged, note this with the delivery agent before accepting it (this helps with claims if needed).

6. Failed Deliveries

• If the courier can’t deliver due to an incorrect address or no one available, they may attempt delivery again or hold the package at a local center.

7. International Shipping (if applicable)

• If Urbanmobix ships outside India (not confirmed online), international charges, customs duties, and longer delivery times would apply — and any customs fees are usually the customer’s responsibility.